Privacy Policy

Okatsune Sugar Co., Ltd. (hereinafter referred to as "the Company") establishes the following Privacy Policy, builds a framework for the protection of personal information, and promotes the safeguarding of personal data by ensuring that all employees understand the importance of personal information protection and are thoroughly committed to its implementation.

Management of personal information

We are committed to maintaining the accuracy and currency of our customers’ personal information. To prevent unauthorized access, loss, damage, falsification, or leakage of personal data, we implement appropriate security measures. These include maintaining robust security systems, establishing proper management frameworks, and conducting thorough employee training. Through these efforts, we ensure the strict and secure management of personal information.

Purpose of Use of Personal Information

Personal information provided by customers will be used to contact them, provide information about our services, and respond to inquiries. This may include sending emails or delivering materials.

Prohibition of Disclosure and Provision of Personal Information to Third Parties

We appropriately manage the personal information entrusted to us by our customers and will not disclose such information to third parties except in the following cases:

When the customer has given consent
When disclosure is necessary to provide services requested by the customer, and we share the information with a trusted contractor
When disclosure is required by law

Security Measures for Personal Information

We take all necessary security measures to ensure the accuracy and safety of personal information.

Customer Inquiries Regarding Personal Information

If a customer wishes to inquire about, correct, or delete their personal information, we will respond after confirming their identity.

Compliance with Laws and Regulations, and Policy Review

We comply with all applicable Japanese laws, regulations, and standards regarding the personal information we hold. In addition, we regularly review the contents of this policy and strive to make improvements as needed.